Shipping policy

We strive to do our best for the planet; orders are shipped in 100% compostable bags and oversized items are packaged in cardboard boxes. Once your order has been dispatched you will receive a shipping confirmation email with a tracking number. Be sure to check your Junk mail folder!

Please contact us to enquire about the delivery costs and lead times for heavy and bulky items, such as furniture, as these shipping costs are quoted by arrangement. Please select 'PICK-UP INSTORE' at the checkout, and we will be in touch to arrange collection or delivery.  

NEW ZEALAND: 

Standard shipping is $8.50 or $13.50 for rural delivery, delicate items that need to be boxed are a flat rate of $25. Small rugs and other oversized items have a flat rate of $40.

Please note that these prices cover most purchases. For extra large items or purchases, we reserve the right to charge extra as applicable.

Our shipping is overnight if ordered before 11am. Orders placed after 11am Friday and through the weekend will be shipped on Monday. Oversized items/orders with multiple boxes are sent economy with a delivery target of 2-3 business days.

Please note, if New Zealand post is experiencing delays in your area this is beyond our control.

Furniture and other extra large items are set to PICK UP ONLY, we are happy to arrange shipping on a case by case basis so get in touch with us to organise this. Due to restrictions we are also unable to ship essential oils.

INTERNATIONAL:

For international orders, please contact us to arrange shipping and rates.